Terms & Conditions

INTRODUCTION

Please read these Web Site Terms and Conditions carefully before using this Web Site (The "Web Site"). The Website and its services are available only if you agree to the terms and conditions set forth below. By accessing this website and its services or services you signify your agreement to be bound by the Terms and Conditions.

USER ELIGIBILITY

Only persons or entities over the age of majority as defined by the law that can form legally binding agreement(s), qualify to use the services provided by the website www.indiantrans.com

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR WEBSITE?

When registering on our site or making a transaction, as appropriate, you may be asked to provide your official contact details, KYC documents like address proof, ID proof and financial proof along with operational details that would assist us in providing the best services to you. The information can be used to troubleshoot problems associated with a transaction (trip), inform the User about offline and online services, services and updates according to the User preference.

WHEN DO WE COLLECT INFORMATION?

Yes, your information can be collected by Intrans Private Limited when you register through our website www.indiantrans.com or by our sales executives in person or by our command centre executives over phone.

USAGE OF INFORMATION

We may use the information we collect from you when you register, enter a transaction, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
a) To personalize your experience and to allow us to deliver the service and service offerings in with high quality standards.
b) To send periodic emails/SMS regarding transactions you enter or service or service offerings.

USER INFORMATION PROTECTION

We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of people who have exclusive access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

TERMS AND CONDITIONS

User agrees, undertakes and confirms that use of the website shall be strictly governed by the following binding principles:
"User Information" is defined as any information User provides to Intrans Private Limited by the Users themselves in person or telephonic or mail communication through the website.
The following paragraphs are inserted in accordance with the Information Technology (Intermediaries guidelines) Rules 2011.
User shall not host, display, upload, modify, publish, transmit, update or share/ list(s) any information or item that
(a) belongs to another person and to which User does not have any right to;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
(c) harms minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy;
(e) violates any law for the time being in force;
(f) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(g) impersonate another person;
(h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or damage or diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
(i) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation
(j) is false, inaccurate or misleading;
(k) creates liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; and User shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and Rules including Guidelines, Notifications etc there under as applicable and as amended from time to time.
This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

PAYMENTS

Intrans Private Limited collects payments for the sale of the services listed below to Users (Transport Owners) via Online payment Process (CCAvenue) to transfer goods from user and corporates from one location to other location.

CANCELLATION/REFUND

Once the service inquired is finalized from user and transporter, and any one cancel the inquiry then he has to pay a certain amount of charges:
a) For Users: 10% of Total Billed amount.
b) For Transporters: 10% of the Bid amount.
However, Cancellation / Refund can be initiated by calling our Customer Care and the process will be initiated and the refund shall be processed within 20 working days.

NO WARRANTIES

This website, the information and materials on the site, and any software made available on the Website, are provided "as is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for any purpose. There is no warranty of any kind, express or implied, regarding third party content. Despite WDSI’s best endeavours, there is no warranty on behalf of WDSI that this Website will be free of any computer viruses.

CONTACT DETAILS

REGISTERED OFFICE:
CS-46, First Floor, Ansal Plaza
Vaishali
Ghaziabad - 201010

CUSTOMER CARE:

You can write to us at : customercare@indiantrans.com
Call us on our support number : +91-120-4695649 
CIN : U63090UP2017PTC090140